Home About us Apply now Customer login

Frequently asked questions

To ask a specific question, send a message to the sales team at enquiries@ezpayservices.co.uk

 

How long does it take to get my money?
Funds are settled weekly.
Why do you need my ID and financials?
Checks are required by Visa and Mastercard to determine if the business owners are financially sound.
How long does it take to get set up?
It takes approximately 3 to 8 business days to get set up, depending on the type of processing you do.
How much does it cost?
Every week, 12% of the collected funds for the previous week.
What type of cards can I accept from my customers?
Visa and Mastercard credit and debit cards.  JCB and Discover credit cards.
Is there a set-up fee to open an account?
No.
Is there a reserve?
Yes.  For your security, 15% of the balance in your account is held in a rolling reserve.  The reserve is paid back to your account every 26 weeks.
Can you administer my affiliate program?
Yes.
How do you manage my passwords?
Our script (PHP or ASP) manages your passwords.  An E-Z Payment Services engineer will need to install our script on your web server.
Can I set my own prices?
Yes.  We offer one-time tariffs, or recurring tariffs, or a mixture eg. 3 days trial for $2.95 followed by 30 days recurring at $20.95.  The period of recurring as well as the amount to charge is set by you in your E-Z Payment Services control panel. 
What happens if I incur a chargeback?
Well run sites get very few chargebacks.  Badly run sites will incur many chargebacks.  Your account will be debited $20 bank charges for each chargeback incurred.  E-Z Payment Services reserves the right to suspend or close your account at any time, for any reason including an unacceptably high level of chargebacks in any week.
Can I set my own prices?
Yes.  We offer one-time tariffs, or recurring tariffs, or a mixture eg. 3 days trial for $2.95 followed by 30 days recurring at $20.95.  The period of recurring as well as the amount to charge is set by you in your E-Z Payment Services control panel. 
Is there a minimum?
No.  However, the minimum weekly payout amount is $50.  Anything less is rolled over into the following week.